ABSTRACT

The social services in Sweden are clearly influenced by international development towards organisational specialisation. However, little is known about how organisational structures are associated with the client work of social services. The article presents a narrative research review aimed to summarise and discusses empirical research on organisational structures in the social services and how these structures might influence client work. Building on the tension between specialisation and integration, the article identifies both the advantages and the disadvantages of the different approaches to organising social services along a continuum from high levels of specialisation, via coordination and collaboration solutions, to high levels of integration. The findings suggest that, to function adequately, social service organisations need to combine and balance aspects of both specialisation and integration.

摘要

瑞典的社会服务显然受到国际组织专业化发展的影响。然而，关于组织结构如何与社会服务的客户工作联系起来却知之甚少。本文介绍了一篇叙述性研究综述，旨在总结和讨论关于社会服务组织结构的实证研究，以及这些结构如何影响客户工作。基于专业化和整合之间的紧张关系，本文确定了沿着从高水平专业化、协调和协作解决方案到高水平整合的连续统一体组织社会服务的不同方法的优缺点。研究结果表明，为了充分发挥作用，