An institutional crisis occurs when individuals and organizations fail to perform the routines and roles that produce the collective interests and social order of the institution. The institution of the Catholic Church continues to endure a crisis of priest sexual abuse and those in positions of leadership covering up these incidents. The crisis reached another eruption point in 2018 when a Pennsylvania grand jury produced a report that documented these crimes. Any organization within the institution could proactively decide that it must respond to maintain its credibility, while also helping repair the reputation of the institution. A response to an institutional crisis should be driven by an organization’s assessment of events as well as its mission, values, and sense of responsibility to its stakeholders. The response should also use the unique skill and resource capabilities of the organization. This case study focuses on the response of one religious-affiliated university that was prompted by the Pennsylvania grand jury report. The appeal of studying a religious-affiliated university is that it serves dual missions: that as part of the larger religious institution and that of a higher education institution. In response to this institutional crisis, the university has a focus on victims’ concerns from the religious mission perspective and is using its capabilities of amassing and disseminating knowledge from the higher education mission perspective.

当个人和组织未能履行产生集体利益和机构社会秩序的惯例和角色时，就会发生制度危机。天主教会的机构继续承受神父性虐待和掩盖这些事件的领导职位的危机。这场危机在 2018 年达到了另一个爆发点，当时宾夕法尼亚州的一个大陪审团出具了一份记录这些罪行的报告。机构内的任何组织都可以主动决定必须做出回应以保持其信誉，同时还有助于修复机构的声誉。应对机构危机的驱动力应该是组织对事件的评估以及其使命、价值观和对利益相关者的责任感。响应还应使用组织的独特技能和资源能力。本案例研究重点关注宾夕法尼亚州大陪审团报告引发的一所宗教附属大学的反应。研究宗教附属大学的吸引力在于它具有双重使命：作为更大的宗教机构的一部分和高等教育机构的一部分。为应对这一制度危机，大学从宗教使命的角度关注受害者的担忧，并从高等教育使命的角度利用其积累和传播知识的能力。学习宗教附属大学的吸引力在于它具有双重使命：作为更大的宗教机构的一部分和高等教育机构的一部分。为应对这一制度危机，大学从宗教使命的角度关注受害者的担忧，并从高等教育使命的角度利用其积累和传播知识的能力。学习宗教附属大学的吸引力在于它具有双重使命：作为更大的宗教机构的一部分和高等教育机构的一部分。为应对这一制度危机，大学从宗教使命的角度关注受害者的担忧，并从高等教育使命的角度利用其积累和传播知识的能力。