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Addressing digital diversity: Care matters in vulnerable digital relations in a Swedish library context
Science and Public Policy ( IF 2.6 ) Pub Date : 2021-07-09 , DOI: 10.1093/scipol/scab048
Johanna Sefyrin 1 , Mariana Gustafsson 2 , Elin Wihlborg 2
Affiliation  

As societies become increasingly digitalized, the requirements for inclusion continuously increase. In a Swedish public, municipal, library context, it is common that individuals who face difficulties related to digital technologies come and ask for help. In this paper, we explore care in relations constituted by individuals and digital technologies and analyze how care matters for digital inclusion. It builds on field studies in a Swedish library context and includes qualitative interviews, focus groups, and observations of employees working to support individuals with digital needs. In order to analyze the material, we apply the concept of care. In the concluding discussion, we argue first for viewing individuals as sociomaterial entanglements of relations constituted by humans and non-humans, second that these sociomaterial entangled relations are vulnerable, shifting, and fluid, rather than stable, and third that these relations are in constant need of care.

中文翻译:

解决数字多样性:瑞典图书馆环境中脆弱数字关系中的关怀问题

随着社会变得越来越数字化,对包容性的要求不断提高。在瑞典的公共、市政、图书馆环境中,遇到与数字技术相关的困难的个人来寻求帮助是很常见的。在本文中,我们探讨了由个人和数字技术构成的关系中的关怀,并分析关怀对数字包容的重要性。它建立在瑞典图书馆背景下的实地研究基础上,包括定性访谈、焦点小组和对致力于支持有数字需求的个人的员工的观察。为了分析材料,我们应用了护理的概念。在最后的讨论中,我们首先主张将个人视为由人类和非人类构成的关系的社会物质纠缠,
更新日期:2021-07-09
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