This study compared the stress levels and physical and mental health symptoms of patrol officers and emergency dispatch officers in South Korea. We further explored stressors affecting the physical and mental health of police officers. Survey data were obtained from 254 patrol officers and 177 emergency dispatch officers working in Seoul. The average stress level exerted by the stressors was compared between groups, with consideration given to the characteristics of emergency calls. Logistic regression analysis was applied to determine the effects of the stressors on police officers' physical and mental health symptoms. Stress related to organizational management had the highest impact on physical and mental health, and differences in the stressors affecting the two group's physical and mental health were found. The results suggest that strategies reflecting the respective division stressors and characteristics are necessary. Furthermore, police officers' stress levels must be closely monitored and reduced through stress management programs.

这项研究比较了韩国巡逻人员和紧急调度人员的压力水平和身心健康症状。我们进一步探讨了影响警察身心健康的压力因素。调查数据来自在首尔工作的 254 名巡逻员和 177 名紧急调度员。考虑到紧急呼叫的特征，在各组之间比较压力源施加的平均压力水平。应用逻辑回归分析确定压力源对警务人员身心健康症状的影响。与组织管理相关的压力对身心健康的影响最大，并且发现影响两组身心健康的压力源存在差异。结果表明，反映各自分裂压力源和特征的策略是必要的。此外，必须通过压力管理计划密切监测和降低警察的压力水平。