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Emergent Organizing in Crisis: US Nurses’ Sensemaking and Job Crafting During COVID-19
Management Communication Quarterly ( IF 1.9 ) Pub Date : 2021-08-16 , DOI: 10.1177/08933189211034170
Surabhi Sahay 1 , Maria Dwyer 2
Affiliation  

Crisis situations may render some roles meaningless or modify the meanings of existing roles. In general, employees participate in job crafting to alter or redefine their tasks and relationships to enhance their meaningfulness. Drawing on Weick’s sensemaking theory, this article explores how nurses working directly with COVID-19 patients participate in job crafting amid a pandemic crisis. It proposes an iterative conceptual framework in which sensemaking via the cycle of enactment, selection, and retention informs job crafting, thus contributing to emergent organizing. This enactment of emergent organizing provides fodder for further sensemaking, which highlights the symbiotic relationship between sensemaking and job crafting. Practically speaking, in order to facilitate sensemaking, job crafting, and organizing, management must acknowledge and impart flexibility, and must be open to impromptu thinking by nurses.



中文翻译:

危机中的紧急组织:美国护士在 COVID-19 期间的意义建构和工作创造

危机情况可能会使某些角色变得毫无意义或修改现有角色的含义。一般来说,员工参与工作塑造以改变或重新定义他们的任务和关系,以提高他们的意义。本文借鉴 Weick 的意义建构理论,探讨了在大流行危机中直接与 COVID-19 患者合作的护士如何参与工作塑造。它提出了一个迭代的概念框架,其中通过制定、选择和保留循环的意义建构为工作塑造提供信息,从而有助于紧急组织。这种紧急组织的制定为进一步的意义建构提供了素材,突出了意义建构与工作塑造之间的共生关系。实际上,为了促进意义建构、工作创造和组织,

更新日期:2021-08-16
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