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The differing impacts of brand-line breadth and depth on customers’ repurchasing behavior of frequently purchased packaged goods
Journal of the Academy of Marketing Science ( IF 9.5 ) Pub Date : 2021-08-13 , DOI: 10.1007/s11747-021-00797-9
Philippe Aurier 1 , Mejía Victor D. 2
Affiliation  

Offering the ideal product that individuals will systematically repurchase (intensification) and satisfying their need for variety in order to make them cross-purchase within a brand-line’s products (diversification) instead of switching toward competitors are two fundamental functions of brand-lines. Both rely on product variety, organized along breadth (complementary products) and depth (substitutes). We analyze the differing impacts that breadth and depth have on brand-line repurchasing behavior. Repurchasing is broken down into four components based on its motivation, intensification (repurchasing the same product) vs. diversification (cross-purchasing), and its temporal perspective, inter-trip (over shopping trips) vs. intra-trip (during purchasing trips). Whereas breadth demonstrates only positive effects on the repurchasing components, it has no protective effect against brand-switching. Conversely, depth has a negative impact on inter-trip product repurchasing, the most frequent repurchasing component, but offers a protective negative impact against brand-switching. We examine the moderating impacts of brand-line quality, brand-line alignability, and household size.



中文翻译:

品牌线广度和深度对顾客频繁购买的包装商品再购买行为的不同影响

提供个人会系统地重新购买(集约化)的理想产品,并满足他们对多样性的需求,以使他们在品牌系列的产品中交叉购买(多样化),而不是转向竞争对手,这是品牌系列的两个基本功能。两者都依赖于产品多样性,按照广度(互补产品)和深度(替代品)进行组织。我们分析了广度和深度对品牌线回购行为的不同影响。重新购买根据其动机、强化(重新购买相同的产品)与多样化(交叉购买)以及它的时间视角、间旅行(购物旅行)与旅行内旅行分为四个组成部分(在购买旅行期间)。尽管广度仅对回购组件产生积极影响,但它对品牌转换没有保护作用。相反,深度对旅行间产品再购买(最频繁的再购买组成部分)有负面影响,但对品牌转换有保护性的负面影响。我们研究了品牌线质量、品牌线一致性和家庭规模的调节影响。

更新日期:2021-08-15
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