In the fourth industrial revolution to develop new products and processes, the digital twin, virtual copies of the system that can interact with the physical counterparts in a bidirectional way, seem to be promising enablers to replicate production systems in real time and analyze them. They aim to solve insufficient guidance methods in the existing enterprise service remote assistance guidance system. In this paper, a digital twin-driven enterprise service remote assistance guidance system is proposed. The digital twin system is designed to carry out different all-around analyses of the remote internal system. The digital and physical spaces of the enterprise service system are reset according to the data query results. The proposed model achieves the internal data mapping effect of the enterprise service and analyzes the internal data of the system. Based on the realization of real-time mapping and a large amount of twin data generated by virtual and real interaction, the data are visualized and stored in a database for the upper layers. The proposed model has been simulated, and the test results show its potential benefits for enterprise control, optimization, and forecasting and can provide essential support for realizing the twin’s optimized control of entities.

中文翻译：

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基于数字孪生驱动的企业服务远程协助指导系统

在开发新产品和新流程的第四次工业革命中，数字孪生，系统的虚拟副本，可以以双向方式与物理对应物交互，似乎是实时复制和分析生产系统的有希望的推动者。他们旨在解决现有企业服务远程协助指导系统中指导方法不足的问题。本文提出了一种数字孪生驱动的企业服务远程协助指导系统。数字孪生系统旨在对远程内部系统进行不同的全方位分析。根据数据查询结果重置企业服务系统的数字空间和物理空间。该模型实现了企业服务的内部数据映射效果，并对系统内部数据进行了分析。基于实时映射的实现和大量虚实交互产生的孪生数据，将数据可视化并存入数据库供上层使用。所提出的模型已经过仿真，测试结果表明其对企业控制、优化和预测的潜在好处，可以为实现孪生对实体的优化控制提供必要的支持。