Noting the continuing lack of agreement as to how the concept of Mobility as a Service (MaaS) should be defined, this short topical issues paper offers an evaluation of the extent to which MaaS faces a very uncertain future. While MaaS remains a compelling concept, without evidence of MaaS contributing to sustainability goals, the multimodal future may be one of contactless deep linked customer-oriented Apps offering potential customer convenience but with no provision for bundling mobility services. The latter has been shown in the Sydney MaaS trial to be the source of positive societal outcomes such a reduced car use and emissions. A MaaS Champion with a proactive approach, led by government, seems essential for any future positive outcomes.

注意到在如何定义移动即服务 (MaaS) 的概念方面仍然缺乏一致意见，这篇简短的主题问题论文评估了 MaaS 面临的不确定未来的程度。虽然 MaaS 仍然是一个引人注目的概念，但没有证据表明 MaaS 有助于可持续发展目标，但多模式未来可能是非接触式深度链接的面向客户的应用程序之一，提供潜在的客户便利，但没有提供捆绑移动服务的规定。后者已在悉尼 MaaS 试验中证明是积极社会成果的来源，例如减少汽车使用和排放。由政府领导、采取主动方法的 MaaS 冠军似乎对未来的任何积极成果都至关重要。