Little is known on how turnover and senior leadership attributes affect the long-term performance of a casino resort. The ability to longitudinally measure the turnover effect on market share has been problematic due to most gaming markets exhibiting dynamic conditions with exogenous factors that provide competitive advantages. This study analyzed the effect the turnover rate and successor attributes of the CEO and Chairman of Tribal Council positions have on their casinos’ market share within a balanced oligopolistic market of Connecticut. Additionally, this study investigated which attributes amplify the sensitivity of the CEO tenure status to market share growth. The results suggest increased CEO turnover and CEO hires who already had prior CEO casino experience hinder long-term market share. Moreover, the tenures of more experienced CEOs were less susceptible to market share performance. The results can be leveraged for improved hiring practices at the senior levels of Native American casinos.

关于更替和高级领导属性如何影响赌场度假村的长期业绩，我们知之甚少。由于大多数博彩市场都表现出具有提供竞争优势的外生因素的动态条件，因此纵向衡量营业额对市场份额的影响的能力存在问题。本研究分析了在康涅狄格州平衡的寡头垄断市场中，首席执行官和部落委员会主席职位的更替率和继任者属性对其赌场市场份额的影响。此外，本研究调查了哪些属性会放大 CEO 任期状态对市场份额增长的敏感性。结果表明，增加的 CEO 更替率和已经有 CEO 赌场经验的 CEO 招聘阻碍了长期的市场份额。而且，更有经验的 CEO 的任期不太容易受到市场份额表现的影响。结果可用于改进美洲原住民赌场高层的招聘实践。