Patient–clinician interactions require an interpersonal exchange of information, preferences, expectations, values, and priorities. Given the brief interaction patients and clinicians are allowed, many barriers to effective communication exist, resulting in patients and clinicians leaving an interaction with discordant perceptions of what has occurred and what is to come. We review literature on concordance and lack thereof, between patient and clinician perceptions, reasons why discordance may occur, how to decrease discordance as well as how dischordance impacts patient care and outcomes.

中文翻译：

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医患互动中的人际（错误）认知和（错误）预测

医患互动需要人际交流信息、偏好、期望、价值观和优先事项。鉴于允许患者和临床医生进行短暂的互动，有效沟通存在许多障碍，导致患者和临床医生在互动时对已经发生的事情和即将发生的事情有不一致的看法。我们回顾了关于一致性和缺乏一致性的文献，在患者和临床医生的看法之间，可能发生不一致的原因，如何减少不一致以及不一致如何影响患者护理和结果。