A considerable body of research substantiating the importance of workforce diversity to public organizations has accrued over the past two decades. However, research on workforce diversity has also been narrow in scope and frequently fails to link diversity to important individual and organizational outcomes. Using data (n = 1,109,134 employees from 500 sub-agencies) collected in three waves (2010, 2011, and 2012) of the Federal Employee Viewpoint Survey (FEVS), this study examines whether (1) increased diversity influences organizational goal clarity, (2) diversity and goal clarity, in turn, influence employee job satisfaction, and (3) diversity management policies influence job satisfaction by clarifying organizational goals for workers. FEVS is administered yearly by the U.S. Office of Personnel Management (OPM) and is designed to assess whether and to what extent federal employees believe the characteristics of successful organizations are present in their agency. Results from a multi-level structural equation model (MSEM) suggest diversity is associated with greater goal clarity and that diversity management policies, by clarifying organizational goals, positively affect job satisfaction. Findings also indicate that the type of diversity matters.

中文翻译：

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探讨公共部门组织中劳动力多元化、目标明确性和员工工作满意度之间的联系

在过去的二十年里，大量研究证实了劳动力多样性对公共组织的重要性。然而，对劳动力多样性的研究范围也很窄，经常无法将多样性与重要的个人和组织结果联系起来。使用数据 ( n= 来自 500 个子机构的 1,109,134 名员工）在联邦员工观点调查 (FEVS) 的三轮（2010、2011 和 2012 年）中收集，本研究检查是否 (1) 增加的多样性影响组织目标的清晰度，(2) 多样性和目标明确性反过来会影响员工的工作满意度，并且 (3) 多元化管理政策通过明确员工的组织目标来影响工作满意度。FEVS 每年由美国人事管理办公室 (OPM) 进行管理，旨在评估联邦雇员是否以及在多大程度上相信其机构中存在成功组织的特征。多层次结构方程模型 (MSEM) 的结果表明，多样性与更高的目标清晰度有关，并且多样性管理政策通过明确组织目标，积极影响工作满意度。调查结果还表明，多样性的类型很重要。