Online social media activities constitute a (new) contested terrain of NTWE in the new digital workplace. This article explores the extent to which new social media (SM) digital technologies extend managerial control and, alternatively, give employees dissenting capacity to reverse or turn the digital panoptical gaze back on their employer – invoking both a contested terrain and counter discipline of managerial authority. By deploying sousveillance, workers may use SM to observe management, capture material to post onlineand voice dissenting employee views. Such employee dissent problematises approaches to corporate surveillance practices and management authority, which attempts to intrusively control employee online activities. The article contributes to extant literature on sousveillance, employee dissent and management control. Methods comprise data gathered from 25 interviews with HR managers, frontline managers, and operational employees in seven organisations, triangulating contested perceptions of managerial surveillance practice and dissenting employee sousveillance.

中文翻译：

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社交媒体：数字工作场所中的监视和监视之间的（新）有争议的领域

在线社交媒体活动构成了 NTWE 在新数字工作场所中的（新）竞争领域。本文探讨了新的社交媒体 (SM) 数字技术在多大程度上扩展了管理控制权，或者赋予了员工不同的能力，以扭转或将数字全景式的目光转向他们的雇主——援引有争议的领域和管理权威的反纪律. 通过部署 sousveillance，员工可以使用 SM 来观察管理、捕获材料以在线发布和表达不同的员工观点。此类员工异议对公司监控实践和管理权限的方法提出了质疑，这些方法试图侵入性地控制员工的在线活动。这篇文章有助于现有的关于sousveillance、员工异议和管理控制的文献。