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Artificial intelligence, firms and consumer behavior: A survey
Journal of Economic Surveys ( IF 5.9 ) Pub Date : 2021-07-26 , DOI: 10.1111/joes.12455
Laura Abrardi 1 , Carlo Cambini 1, 2 , Laura Rondi 1
Affiliation  

The current advances in Artificial Intelligence (AI) are likely to have profound economic implications and bring about new trade-offs, thereby posing new challenges from a policymaking point of view. What is the impact of these technologies on the labor market and firms? Will algorithms reduce consumers' biases or will they rather originate new ones? How competition will be affected by AI-powered agents? This study is a first attempt to survey the growing literature on the multi-faceted economic effects of the recent technological advances in AI that involve machine learning applications. We first review research on the implications of AI on firms, focusing on its impact on labor market, productivity, skill composition and innovation. Then we examine how AI contributes to shaping consumer behavior and market competition. We conclude by discussing how public policies can deal with the radical changes that AI is already producing and is going to generate in the future for firms and consumers.

中文翻译:

人工智能、企业和消费者行为:一项调查

当前人工智能 (AI) 的进步可能会产生深远的经济影响并带来新的权衡取舍,从而从政策制定的角度提出新的挑战。这些技术对劳动力市场和企业有何影响?算法会减少消费者的偏见,还是会产生新的偏见?人工智能驱动的代理将如何影响竞争?这项研究是第一次尝试调查越来越多的关于人工智能最近技术进步的多方面经济影响的文献,其中涉及机器学习应用。我们首先回顾了人工智能对企业影响的研究,重点关注其对劳动力市场、生产力、技能构成和创新的影响。然后,我们研究人工智能如何有助于塑造消费者行为和市场竞争。
更新日期:2021-07-26
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