The emergence of smart technologies in homes comes with various services and functions for everyday life. While a smart home (SH) is associated with great potential in terms of comfort and risk treatment, it also introduces new and alters existing risks. Despite a growing number of academic studies on SH risks, research is fragmented with regard to its focus on certain disciplines and is still rather technology-focused. In this paper, we fill this gap by providing a comprehensive understanding of relevant risks through a systematic literature review. Following the guidelines of the PRISMA reporting protocol, we search 1196 academic and practitioners’ publications related to household risks or risk perceptions of SH users. A final set of 59 records results in three main themes. They include (1) a synthesis of pre-existing and emerging risks sketching the new risk landscape of SH households, (2) a discussion of the prevailing risk evaluation methods, and (3) a presentation of SH-related risk treatment options with a particular emphasis on insurance. We specify the influence of SH on risks and risk perception, and highlight the relevance of analyzing the interconnection of risks in complex systems, such as SH. Our review lays the basis for assessing SH risks and for enabling more comprehensive and effective risk management optimization.

中文翻译：

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智能家居风险识别、评估与处理：系统文献综述

智能技术在家庭中的出现为日常生活带来了各种服务和功能。虽然智能家居 (SH) 在舒适度和风险处理方面具有巨大潜力，但它也引入了新风险并改变了现有风险。尽管关于 SH 风险的学术研究越来越多，但研究在关注某些学科方面是支离破碎的，并且仍然以技术为重点。在本文中，我们通过系统的文献综述提供对相关风险的全面理解来填补这一空白。遵循 PRISMA 报告协议的指导方针，我们搜索了 1196 篇与家庭风险或 SH 用户风险认知相关的学术和从业人员出版物。最终的 59 条记录产生了三个主要主题。它们包括 (1) 对预先存在的和新出现的风险的综合，勾勒出 SH 家庭的新风险格局，(2) 对流行的风险评估方法的讨论，以及 (3) 与 SH 相关的风险处理选项的介绍特别强调保险。我们详细说明了 SH 对风险和风险感知的影响，并强调了分析复杂系统（如 SH）中风险相互关联的相关性。我们的审查为评估 SH 风险和实现更全面有效的风险管理优化奠定了基础。并强调分析复杂系统中风险相互关联的相关性，例如 SH。我们的审查为评估 SH 风险和实现更全面有效的风险管理优化奠定了基础。并强调分析复杂系统中风险相互关联的相关性，例如 SH。我们的审查为评估 SH 风险和实现更全面有效的风险管理优化奠定了基础。