The purpose of this study is to conceptualize allegiant communication behavior (ACB), which is employees’ loyal and faithful communicative actions for their organizations. Using the analogy of a choir, we identify three types of allegiant communicative behaviors that employees may use to create a harmonious sound requiring efforts of voicing and devoicing: allegiant amity, allegiant reticence, and allegiant voice. Furthermore, this study aims to examine the model’s strategic value by testing its relationship with transformational leadership and four organizational cultures. The results of analysis of the data from two national surveys conducted in South Korea (N = 314) and the United States (N = 314) indicate that the ACB model is reliable and valid. The results also show that transformational leadership is a significant factor that increases ACB and suggest how different organizational cultures enhance ACB across two different countries.

本研究的目的是将忠诚沟通行为 (ACB) 概念化，即员工对其组织的忠诚和忠实的沟通行为。使用合唱团的类比，我们确定了三种类型的忠诚交际行为，员工可以使用这些行为来创造需要发声和发声的和谐声音：忠诚的友好、忠诚的沉默和忠诚的声音。此外，本研究旨在通过测试该模型与变革型领导和四种组织文化的关系来检验该模型的战略价值。对韩国（N = 314）和美国（N= 314) 表明 ACB 模型是可靠和有效的。结果还表明，变革型领导是增加 ACB 的一个重要因素，并表明不同的组织文化如何在两个不同的国家增强 ACB。