Purpose

BPR is “the central reconsideration and thorough restructuring of business procedures to enhance the critical and contemporary aspects of performance like the expense, quality, service, and speed”. Also, as it's a key factor for guaranteeing businesses' achievement, however, the profound discussion about the BPR is very rare as far as we know. We need more studies regarding the subject due to the absence of BPR works in the logistics industry. Hence, this study investigates the Systematic Literature Review (SLR) of BPR for logistics companies, leading the managers and writers active in BPR, and making them aware of the present, past and future trends in this discipline.

Design/methodology/approach

As BPR is a necessary foundation for ensuring enterprise systems' success, this study will systematically investigate the BPR in logistics. The proposed BPR in logistics research classification framework is based on a comprehensive literature review, which concentrates on peer-reviewed journal papers published until 2019. A total of 22 academic sources have been retrieved and analyzed in terms of research purpose and nature, the employed method, theoretical approach and analysis level.

Findings

The findings of this paper showed that BPR companies outperform the non-BPR ones regarding information computing, technology uses, organizational architecture, coordination and all key logistics procedures. The results can motivate non-BPR logistics organizations to reassess the feasibility of these plans.

Research limitations/implications

This paper provides an overview of BPR to young academics. Also, it identifies some distinct research gaps that could be worth studying. However, this paper may be restricted by choice of dimensions and the selection of relevant articles. In turn, researchers need to become more innovative in terms of their research techniques when examining BPR implementation.

Practical implications

This paper guides researchers and practitioners to insight into published research work and their findings. The findings are valuable to logistics firms in an emerging market, as logistics resources may affect logistics service costs and quality. Also, it discusses indications for future research in BPR. It emphasizes the need to bridge the lacuna between BPR theory and evidence-based practice. Furthermore, it provides a better understanding of BPR implementation, which can be applied toward overcoming operational difficulties during the implementation process.

Originality/value

This paper fulfills an identified need for a comprehensive classification framework of BPR in logistics studies. We can consider it as the first-evaluated methodically gathered workaround BPR in logistics. It essentially provides both academics and practitioners with a conceptual map of existing BPR in logistics research and points out future research opportunities.

中文翻译：

---

物流业务流程再造方法的系统文献综述

目的

BPR 是“对业务程序进行中央重新考虑和彻底重组，以提高绩效的关键和当代方面，如费用、质量、服务和速度”。同时，作为保证企业业绩的关键因素，BPR的深入讨论就我们所知甚少。由于物流行业缺乏 BPR 工作，我们需要更多关于该主题的研究。因此，本研究调查了物流公司 BPR 的系统文献综述 (SLR)，引导活跃于 BPR 的经理和作家，并使他们了解该学科的现在、过去和未来趋势。

设计/方法/方法

由于业务流程再造是确保企业系统成功的必要基础，本研究将系统地研究物流中的业务流程再造。拟议的物流研究分类框架中的 BPR 是基于全面的文献综述，集中于 2019 年之前发表的同行评审期刊论文。从研究目的和性质、采用的方法方面，共检索和分析了 22 个学术来源，理论方法和分析水平。

发现

本文的研究结果表明，BPR 公司在信息计算、技术使用、组织架构、协调和所有关键物流程序方面都优于非 BPR 公司。结果可以激励非 BPR 物流组织重新评估这些计划的可行性。

研究限制/影响

本文为年轻学者提供了 BPR 的概述。此外，它还确定了一些值得研究的明显研究差距。但是，本文可能会受到维度选择和相关文章选择的限制。反过来，研究人员在检查 BPR 实施时需要在他们的研究技术方面变得更具创新性。

实际影响

本文指导研究人员和从业人员深入了解已发表的研究工作及其发现。研究结果对新兴市场的物流公司很有价值，因为物流资源可能会影响物流服务成本和质量。此外，它还讨论了 BPR 未来研究的指征。它强调需要弥合 BPR 理论和循证实践之间的空白。此外，它提供了对 BPR 实施的更好理解，可以应用于克服实施过程中的操作困难。

原创性/价值

本文满足了物流研究中对 BPR 综合分类框架的确定需求。我们可以将其视为物流中第一个经过评估的有条不紊地收集的解决方法 BPR。它本质上为学者和从业者提供了物流研究中现有 BPR 的概念图，并指出了未来的研究机会。