Pervasive technologies such as Artificial Intelligence, Virtual Reality and the Internet of Things, despite their great potential for improved workability and well-being of older workers, entail wide ethical concerns. Aligned with these considerations we emphasize the need to present from the viewpoint of ethics the risks of personalized ICT solutions that aim to remedy health and support the well-being of the ageing population at workplaces. The ethical boundaries of digital technologies are opaque. The main motivation is to cope with the uncertainties of workplaces’ digitization and develop an ethics framework, termed SmartFrameWorK, for personalized health support through ICT tools at workplace environments. SmartFrameWorK is built upon a five-dimensional approach of ethics norms: autonomy, privacy, transparency, trustworthiness and accountability to incite trust in digital workplace technologies. A typology underpins these principles and guides the ethical decision-making process with regard to older worker particular needs, context, data type-related risks and digital tools’ use throughout their lifecycle. Risk analysis of pervasive technology use and multimodal data collection, highlighted the imperative for ethically aware practices for older workers' activity and behaviour monitoring. The SmartFrameWorK methodology has been applied in a case study to provide evidence that personalized digital services could elicit trust in users through a well-defined framework. Ethics compliance is a dynamic process from participants’ engagement to data management. Defining ethical determinants is pivotal towards building trust and reinforcing better workability and well-being in older workers.

人工智能、虚拟现实和物联网等无处不在的技术，尽管它们在提高老年工人的工作能力和福祉方面具有巨大潜力，但也引发了广泛的道德问题。根据这些考虑，我们强调有必要从道德的角度提出个性化 ICT 解决方案的风险，这些解决方案旨在补救健康并支持工作场所老龄化人口的福祉。数字技术的伦理界限是不透明的。主要动机是应对工作场所数字化的不确定性，并开发一个名为 SmartFrameWorK 的道德框架，通过工作环境中的 ICT 工具提供个性化健康支持。SmartFrameWorK 建立在道德规范的五维方法之上：自治、隐私、透明、可信度和问责制，以激发对数字工作场所技术的信任。类型学支持这些原则，并指导有关老年工人特殊需求、背景、数据类型相关风险和数字工具在其整个生命周期中的使用的道德决策过程。对普遍技术使用和多模式数据收集的风险分析，强调了对老年工人的活动和行为监控进行道德意识实践的必要性。SmartFrameWork 方法已应用于案例研究，以证明个性化数字服务可以通过定义明确的框架赢得用户的信任。道德合规是一个从参与者参与到数据管理的动态过程。