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Learning and development roles and competency domains in higher education: a content analysis of job announcements
Journal of Computing in Higher Education ( IF 4.5 ) Pub Date : 2021-07-21 , DOI: 10.1007/s12528-021-09290-2
Florence Martin 1 , Yan Chen 2 , Beth Oyarzun 1 , Mark Lee 3
Affiliation  

Learning and Development (L&D) roles are important to organizations for improving employee’s knowledge and skills. This study examined various roles and competency domains required of learning and development professionals in higher education. Ten different roles of L&D professionals were examined for 20 competency domains through a qualitative coding process. We extracted and analyzed 294 unique postings from the job board, higheredjobs.com. Results indicated that designers and directors are the most advertised L&D postings. The top five competency domains required of L&D professionals were collaboration, communication, content development, project management, and assessment and evaluation. Communication and collaboration skills were required for most of the roles. Leadership and people management were ranked highest for executives and directors. In addition, competency domains aggregated by roles are provided. Implications are provided for employees, L&D graduate programs and professionals, and researchers.



中文翻译:

高等教育中的学习与发展角色和能力领域:工作公告的内容分析

学习与发展 (L&D) 角色对于组织提高员工的知识和技能非常重要。本研究考察了高等教育中学习和发展专业人员所需的各种角色和能力领域。通过定性编码过程,针对 20 个能力领域检查了 L&D 专业人员的 10 个不同角色。我们从工作委员会higheredjobs.com 中提取并分析了294 个独特的帖子。结果表明,设计师和导演是广告最多的 L&D 职位。L&D 专业人员所需的前五个能力领域是协作、沟通、内容开发、项目管理以及评估和评估。大多数角色都需要沟通和协作技能。领导力和人事管理在高管和董事中排名最高。此外,还提供了按角色聚合的能力域。为员工、L&D 研究生课程和专业人士以及研究人员提供了启示。

更新日期:2021-07-22
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