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Peer Regulation in a Peer-to-Peer Business Model
Journal of Hospitality & Tourism Research ( IF 4.4 ) Pub Date : 2021-07-20 , DOI: 10.1177/10963480211031421
Li Miao 1 , Meizhen Lin 2 , Wei Wei 3 , Hyoungeun Moon 4
Affiliation  

Peer-to-peer (P2P) businesses in the hospitality and tourism industry pose a regulatory challenge that has disrupted traditional regulatory schemes. This article proposes peer regulation as a form of regulation that complements and supplements command-and-control regulation and platform self-regulation in a P2P business model. Using the polycentric coregulation framework and impression management theory as a theoretical basis, this study systematically explores peer regulation at intrapeer (i.e., self-monitoring and prosocial behaviors), interpeer (i.e., trust-enforcing mechanism and belongingness-enhancing mechanism), and platform (i.e., peer-centric platform self-regulation and de-individualization) levels. The article also discusses critical peer regulation issues such as P2P evaluation and reputation systems in a multifarious regulatory environment, P2P employment, and leveraging platform self-regulation and jurisdictional regulation. This article offers a theoretical account of multilevel peer regulation as a form of P2P regulation and provides future research directions on the topic.



中文翻译:

点对点商业模式中的点对点监管

酒店和旅游业中的点对点 (P2P) 业务带来了颠覆传统监管计划的监管挑战。本文提出对等监管作为对P2P商业模式中指挥控制监管和平台自律的补充和补充的一种监管形式。本研究以多中心协同调节框架和印象管理理论为理论基础,系统地探讨了同伴内部(即自我监控和亲社会行为)、同伴间(即信任执行机制和归属感增强机制)和平台的同伴调节。 (即以同伴为中心的平台自我调节和去个性化)水平。本文还讨论了关键的同行监管问题,例如在多样化监管环境中的 P2P 评估和声誉系统、P2P 就业以及利用平台自律和管辖监管。本文提供了作为 P2P 监管形式的多级同行监管的理论解释,并提供了该主题的未来研究方向。

更新日期:2021-07-21
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