The COVID-19 pandemic continues to have significant negative impact on people around the globe. In this paper, a mixed-methods approach is used to study the impact of the pandemic on the hospitality industry and its associated supply chain -- with specific emphasis on the Accommodation and Food Services sector. Using available data from the United States Bureau of Labor Statistics, among other things, comparison is made between its impact and that of the global financial crises in 2008–2009. One finding is that the impact on unemployment levels exceeds those of 2008–2009 and also exceeds those from some comparative industry sectors such as Manufacturing and Hospitals. Furthermore, the developed conceptual framework on resilience provides better understanding on how companies can operate successfully during a pandemic. The results of the study have implications for hospitality managers and for governments that are providing financial aid to businesses affected by a catastrophe or pandemic.

COVID-19 大流行继续对全球人民产生重大负面影响。在本文中，一种混合​​方法用于研究大流行对酒店业及其相关供应链的影响——特别强调住宿和食品服务部门。使用美国劳工统计局的可用数据，除其他外，将其影响与 2008-2009 年全球金融危机的影响进行了比较。一项发现是，对失业水平的影响超过了 2008-2009 年的水平，也超过了制造业和医院等一些比较行业部门的影响。此外，开发的弹性概念框架可以更好地理解公司如何在大流行期间成功运营。