ABSTRACT

Drawing on institutional theory, this study examines coercive, normative, and mimetic forces to explain the conditions under which different types of performance information are used. This study employs a series of empirical models using data from surveys of South Korean public service organizations (2017–2018). The results suggest that institutional isomorphism differently influences public organizations’ performance information use. Whereas coercive pressure is positively involved in financial support and resources, normative pressure is negatively connected with project management and resource allocation. Other critical factors such as leadership, information availability, and developmental culture also matter to performance information use.

摘要

本研究借鉴制度理论，考察强制力、规范力和模仿力，以解释使用不同类型绩效信息的条件。本研究采用了一系列实证模型，使用了来自韩国公共服务机构调查的数据（2017-2018 年）。结果表明，制度同构对公共组织绩效信息的使用有不同的影响。强制压力与资金支持和资源正相关，而规范压力与项目管理和资源配置负相关。其他关键因素，如领导力、信息可用性和发展文化也对绩效信息的使用很重要。