A qualitative approach was used to explore how online web forums might facilitate recovery and the process of coping. Ten online web forums written by young people who have personally experienced the death of a parent formed the data of this study. Previous research suggests forum users do not receive the supportive reactions from face-to-face interactions that they desire. Thematic analysis found that forums created an environment where young people can process the bereavement of a parent. Forums allowed young people to use their experience of bereavement to positively support others with similar experiences. The findings imply that the process of using forums can positively impact individuals who have experienced the loss of a parent. This supports recommendations by professionals, to consider online forums as a coping strategy. This study presents one of the few analyses of web forums written by young people who have experienced parental bereavement.

采用定性方法来探索在线网络论坛如何促进恢复和应对过程。本研究的数据由亲身经历过父母去世的年轻人撰写的十个在线网络论坛组成。之前的研究表明，论坛用户并没有从面对面的互动中得到他们想要的支持反应。专题分析发现，论坛创造了一个环境，让年轻人可以处理丧亲之痛。论坛让年轻人利用他们的丧亲经历积极支持其他有类似经历的人。研究结果表明，使用论坛的过程可以对经历过失去父母的人产生积极影响。这支持了专业人士的建议，考虑将在线论坛作为应对策略。