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Analyzing passenger behavior in airport terminals based on activity preferences
Journal of Air Transport Management ( IF 3.9 ) Pub Date : 2021-07-16 , DOI: 10.1016/j.jairtraman.2021.102110
Sofia Kalakou 1, 2 , Filipe Moura 2
Affiliation  

Airport terminals are facilities that provide a variety of activities related to both the preparation of the passengers for their air trip (aeronautical) and their free time inside the terminal (non-aeronautical). In the last years, the number of non-aeronautical activities has substantially increased and significantly diversified both before and after the security checkpoint. The established role of non-aeronautical activities forces planners and managers to better understand passenger behavior. The potential of discrete choice models for the exploration of passenger behavior is analyzed in this paper. For the demonstration of the methodology, Lisbon Humberto Delgado International airport is used as a case study. Data is collected through a revealed and stated preference survey inside the terminal at the area before the security checkpoint. Activity-choice models are developed to identify the factors that affect the choices of the passengers over the area where they conduct non-aeronautical activities. Forecasts show that when increasing the percentage of passengers who conduct the check-in online and have planned their activities before arriving at the airport, the passengers’ preferences to conduct non-aeronautical activities only after the security checkpoint increase. This paper shows the contribution of developing discrete choice models in the better comprehension of passenger decisions over the activities they perform in an airport terminal.



中文翻译:

基于活动偏好分析机场航站楼的乘客行为

机场航站楼是提供各种活动的设施,这些活动与乘客的航空旅行(航空)准备和航站楼内的空闲时间(非航空)有关。在过去几年中,安检前后的非航空活动数量大幅增加并显着多样化。非航空活动的既定作用迫使规划者和管理人员更好地了解乘客行为。本文分析了离散选择模型在探索乘客行为方面的潜力。为了演示该方法,里斯本温贝托德尔加多国际机场被用作案例研究。数据是通过在安检点前区域的航站楼内进行的公开和陈述的偏好调查来收集的。开发活动选择模型是为了确定影响乘客在他们进行非航空活动的区域内选择的因素。预测显示,当增加在线办理登机手续并在抵达机场前计划好活动的旅客比例时,旅客在安检后才进行非航空活动的偏好增加。本文展示了开发离散选择模型在更好地理解乘客对他们在机场航站楼执行的活动的决策方面的贡献。预测显示,当增加在线办理登机手续并在抵达机场前计划好活动的旅客比例时,旅客在安检后才进行非航空活动的偏好增加。本文展示了开发离散选择模型在更好地理解乘客对他们在机场航站楼执行的活动的决策方面的贡献。预测显示,当增加在线办理登机手续并在抵达机场前计划好活动的旅客比例时,旅客在安检后才进行非航空活动的偏好增加。本文展示了开发离散选择模型在更好地理解乘客对他们在机场航站楼执行的活动的决策方面的贡献。

更新日期:2021-07-18
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