Purpose

The purpose of this paper is to formulate strategic interventions that can contribute to adoption of blockchain in Asian health market.

Design/methodology/approach

A methodological framework based on the three qualitative phases of the systems thinking and modelling methodology, namely, problem structuring, causal loop modelling and developing strategic interventions were used. Data was collected using thirty interviews and secondary research.

Findings

The reference model developed in the study captured the system behavior, showing health market blockchain adoption increasing in other countries but struggling in Asia. The qualitative systems model developed explained this behavior by capturing the underlying system structure using six interconnected feedback loops. Three strategic interventions were formulated to change the system structure to improve its adoption.

Research limitations/implications

This study acknowledges its limitation that blockchain integration in health supply chain management (SCM) and adaptability to technological trends are just few elements that contributes to challenges in blockchain adoption in Asia Pacific health market . It also acknowledges the limited scale of this study using 30 interviews with a narrow set of stakeholders, limiting its generalisability.

Practical implications

Although the blockchain technology has medical data security benefits, its integration in health SCM could potentially improve cost of health service delivery to patient. Not only it prevents drug counterfeiting, it enhances patient’s safety by reducing the time it takes to alert the supply chain of a product recall from few days to few seconds.

Social implications

“Blockchain-as-a-Service” has wide applications in SCM, identity management, payments, smart contracts, governance risk and compliance management, with its market size expected to grow in future. This affordable solution opens up the roads for future empirical research for information systems academicians and information technology practitioners.

Originality/value

This research provides a holistic analysis of the challenges facing blockchain adoption in the health market for Asia. It offers a methodological approach based on systems thinking and modelling to improve its adoption.

中文翻译：

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健康市场中的区块链采用：一种系统思维和建模方法

目的

本文的目的是制定有助于在亚洲健康市场采用区块链的战略干预措施。

设计/方法/方法

使用了基于系统思维和建模方法的三个定性阶段的方法论框架，即问题结构化、因果循环建模和制定战略干预措施。数据是通过三十次访谈和二次研究收集的。

发现

该研究中开发的参考模型捕获了系统行为，显示健康市场区块链的采用在其他国家有所增加，但在亚洲却举步维艰。开发的定性系统模型通过使用六个相互连接的反馈回路捕获底层系统结构来解释这种行为。制定了三项战略干预措施，以改变系统结构以提高其采用率。

研究限制/影响

本研究承认其局限性，即健康供应链管理 (SCM) 中的区块链集成和对技术趋势的适应性只是导致亚太健康市场采用区块链面临挑战的几个因素。它还承认这项研究的规模有限，只对少数利益相关者进行了 30 次访谈，限制了其普遍性。

实际影响

尽管区块链技术具有医疗数据安全优势，但其与健康 SCM 的集成可能会降低向患者提供健康服务的成本。它不仅可以防止药品假冒，还可以通过将提醒供应链产品召回的时间从几天缩短到几秒钟来提高患者的安全性。

社会影响

“区块链即服务”在供应链管理、身份管理、支付、智能合约、治理风险和合规管理等领域有着广泛的应用，未来市场规模有望增长。这种经济实惠的解决方案为信息系统院士和信息技术从业者未来的实证研究开辟了道路。

原创性/价值

这项研究对亚洲健康市场采用区块链所面临的挑战进行了整体分析。它提供了一种基于系统思维和建模的方法论方法，以提高其采用率。