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Examining the within-person effects of abusive supervision on multifoci deviance: Ethical climate as a moderator
Business Ethics: A European Review Pub Date : 2021-07-14 , DOI: 10.1111/beer.12369
Hongqing Wang 1 , Jiuling Xiao 1
Affiliation  

We examine the dynamic mechanism by which daily abusive supervision affects daily multifoci deviance through daily negative emotion and investigate the boundary conditions of this mechanism. Using a daily diary sample from 73 employees completed with quantitative responses for five consecutive weekdays, we find that daily abusive supervision has a significant positive effect on daily organization-, supervisor-, coworker-, and customer-directed deviance and that daily negative emotion mediates these relationships. A supplementary study reveals that the indirect effect of daily abusive supervision on daily supervisor-directed deviance mainly occurs via anger and that the indirect effect of daily abusive supervision on daily organization-, coworker-, and customer-directed deviance mainly occurs via general negative emotions (distress and nervousness). The moderation results show that instrumental climate has a significant moderating effect on the relationship between negative emotion and customer- and coworker-directed deviant behavior. A caring climate has a significant moderating effect on the relationship between negative emotion and organization-, supervisor-, and coworker-directed deviant behavior. The other moderation effects are not supported. These findings can be used to manage deviant workplace behaviors.

中文翻译:

检查滥用监督对多焦点偏差的人内影响:作为调节器的道德气候

我们研究了日常滥用监督通过日常负面情绪影响日常多焦点偏差的动态机制,并研究了该机制的边界条件。使用来自 73 名员工的每日日记样本并连续五个工作日完成定量回应,我们发现日常滥用监督对日常组织、主管、同事和客户导向的偏差具有显着的积极影响,并且日常负面情绪介导这些关系。一项补充研究表明,日常辱骂性监督对日常上司导向偏差的间接影响主要通过愤怒发生,日常辱骂监督对日常组织、同事和客户导向偏差的间接影响主要通过一般负面情绪发生(痛苦和紧张)。调节结果表明,工具性氛围对消极情绪与客户和同事导向的越轨行为之间的关系具有显着的调节作用。关怀气氛对负面情绪与组织、主管和同事导向的越轨行为之间的关系具有显着的调节作用。不支持其他调节效果。这些发现可用于管理异常的工作场所行为。不支持其他调节效果。这些发现可用于管理异常的工作场所行为。不支持其他调节效果。这些发现可用于管理异常的工作场所行为。
更新日期:2021-09-19
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