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Reciprocity in organizational behavior studies: A systematic literature review of contents, types, and directions
European Management Journal ( IF 7.5 ) Pub Date : 2021-07-14 , DOI: 10.1016/j.emj.2021.07.008
Deborah Gervasi 1 , Guglielmo Faldetta 1 , Massimiliano Matteo Pellegrini 2 , Jane Maley 3
Affiliation  

This study describes an attempt to develop an integrative model of reciprocity, specifically as it is used in the organizational behavior field. Three issues have been identified in the literature: (i) the overlap of different meanings for existing taxonomy of the norm of reciprocity; (ii) an underestimation of some aspects of reciprocity; and (iii) imprecise descriptions and predictions of constructs and behaviors inside the organizations. A systematic and rigorous literature review of the designated manuscripts is performed. Nine organizational constructs that use the norm of reciprocity as a critical mechanism to explain social relationships within the workplace have been identified. A comprehensive classification for the notion and features of reciprocity is offered, which helps deliver a precise and novel map of the field. Moreover, it isolates three main distinctions, namely contents of the acts that are given and received; the type of exchange; and the subjects to whom reciprocity is directed, offering a novel interpretative framework of the norm of reciprocity. This research tries to overcome the ambiguity that characterizes how reciprocity is defined, classified, and used in the organizational behaviors field. Finally, it analyzes how different organizational behavior constructs use the different notions and features of reciprocity. This endeavor helps to create a precise map of the field of organizational behavior through a novel framework highlighting underdeveloped areas for future research attention.



中文翻译:

组织行为研究中的互惠:内容、类型和方向的系统文献综述

本研究描述了开发互惠综合模型的尝试,特别是它在组织行为领域中的应用。文献中确定了三个问题:(i)互惠规范的现有分类法的不同含义的重叠;(ii) 低估互惠的某些方面;(iii) 对组织内部结构和行为的不精确描述和预测。对指定的手稿进行系统和严格的文献审查。已经确定了九种使用互惠规范作为解释工作场所内社会关系的关键机制的组织结构。提供了对互惠的概念和特征的全面分类,这有助于提供该领域的精确和新颖的地图。而且,它区分了三个主要区别,即给予和接受的行为的内容;交换的类型;以及互惠所针对的主体,为互惠规范提供了一个新颖的解释框架。本研究试图克服在组织行为领域定义、分类和使用互惠的特征的模糊性。最后,分析了不同的组织行为结构如何使用互惠的不同概念和特征。这项努力有助于通过一个突出欠发达领域的新框架来创建组织行为领域的精确地图,以供未来研究关注。为互惠规范提供了一个新颖的解释框架。本研究试图克服在组织行为领域定义、分类和使用互惠的特征的模糊性。最后,分析了不同的组织行为结构如何使用互惠的不同概念和特征。这项努力有助于通过一个突出欠发达领域的新框架来创建组织行为领域的精确地图,以供未来研究关注。为互惠规范提供了一个新颖的解释框架。本研究试图克服在组织行为领域定义、分类和使用互惠的特征的模糊性。最后,分析了不同的组织行为结构如何使用互惠的不同概念和特征。这项努力有助于通过一个突出欠发达领域的新框架来创建组织行为领域的精确地图,以供未来研究关注。

更新日期:2021-07-14
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