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Managing Diversity Differently: The External Environment and Cross-Sector Differences in Diversity Management
Journal of Public Administration Research and Theory ( IF 5.2 ) Pub Date : 2021-07-09 , DOI: 10.1093/jopart/muab027
Austin M McCrea 1 , Ling Zhu 2 , Morgen S Johansen 3
Affiliation  

A growing literature identifies the external environment as a key driver of diversity management in frontline public services. With many public services spanning the public, nonprofit, and private sectors, the degree to which ownership moderates the link between the environment and diversity management practice is an important area that has received little attention. Using longitudinal data on nearly 4,000 American hospitals from 2008 to 2012, we explore how public, nonprofit, and private hospitals diverge in their responses to three environmental factors—market competition, inter-organizational collaboration, and the racial diversity of the population in their local service area. Findings from random effects panel models and panel logistic regressions suggest that these factors are associated with heterogeneous diversity management activities across different sectors. For public hospitals, diversity management is influenced by the racial diversity of clients. Nonprofit hospitals’ diversity management is influenced by both inter-organizational collaboration and the racial diversity of clients. Market competition is the main driver of diversity management in the private sector. These findings bring insights from contingency theory and the cross-sector comparison literature into diversity management research. Key findings suggest there are complex and multiple mechanisms guiding diversity management practices across different sectors.

中文翻译:

多元化管理:多元化管理的外部环境与跨部门差异

越来越多的文献将外部环境确定为一线公共服务多元化管理的关键驱动力。由于许多公共服务跨越公共、非营利和私营部门,所有权对环境与多样性管理实践之间联系的调节程度是一个很少受到关注的重要领域。利用 2008 年至 2012 年近 4,000 家美国医院的纵向数据,我们探讨了公立、非营利和私立医院在对三个环境因素(市场竞争、组织间合作和当地人口的种族多样性)的反应方面有何不同服务区。随机效应面板模型和面板逻辑回归的结果表明,这些因素与不同部门的异质多样性管理活动有关。对于公立医院,多元化管理受客户种族多元化的影响。非营利性医院的多样性管理受到组织间合作和客户种族多样性的影响。市场竞争是私营部门多元化管理的主要驱动力。这些发现将权变理论和跨部门比较文献的见解引入多样性管理研究。主要调查结果表明,有复杂和多种机制指导不同部门的多样性管理实践。多样性管理受客户种族多样性的影响。非营利性医院的多样性管理受到组织间合作和客户种族多样性的影响。市场竞争是私营部门多元化管理的主要驱动力。这些发现将权变理论和跨部门比较文献的见解引入多样性管理研究。主要调查结果表明,有复杂和多种机制指导不同部门的多样性管理实践。多样性管理受客户种族多样性的影响。非营利性医院的多样性管理受到组织间合作和客户种族多样性的影响。市场竞争是私营部门多元化管理的主要驱动力。这些发现将权变理论和跨部门比较文献的见解引入多样性管理研究。主要调查结果表明,有复杂和多种机制指导不同部门的多样性管理实践。这些发现将权变理论和跨部门比较文献的见解引入多样性管理研究。主要调查结果表明,有复杂和多种机制指导不同部门的多样性管理实践。这些发现将权变理论和跨部门比较文献的见解引入多样性管理研究。主要调查结果表明,有复杂和多种机制指导不同部门的多样性管理实践。
更新日期:2021-07-09
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