ABSTRACT

Assessing impact of external quality assurance is a critical component of the professional practice reflection of external quality assurance agencies. This paper analyses the responses of universities in Aotearoa New Zealand to recommendations made in the most recently completed cycle of academic audits using artefacts (universities’ one-year follow-up reports on responses to recommendations) from the quality assurance process. This approach allows for an assessment at system level and qualitative analysis provides further insight into thematic areas where response to recommendations is further advanced. One year after the release of audit reports, impact has been greater in the areas of leadership and management of teaching and learning and research student supervision. An index developed in the paper can support inter-institutional and inter-system comparative analyses of impact.

摘要

评估外部质量保证的影响是外部质量保证机构专业实践反思的重要组成部分。本文使用质量保证过程中的人工制品（大学对建议的响应的一年后续报告）分析了新西兰奥特阿罗亚大学对最近完成的学术审计周期中提出的建议的反应。这种方法允许在系统级别进行评估，定性分析提供了对进一步推进对建议的响应的主题领域的进一步洞察。审计报告发布一年后，在教与学的领导与管理、研究生督导等方面的影响更大。