The concept of digital therapeutics is becoming increasingly popular. At the end of 2019, NHS England announced that over 300,000 patients were using some form of digital therapy, ranging from CBT and psychoeducation to counselling and psychotherapy. With the advent of the COVID-19 crisis the numbers are now far higher, with most therapists expected, even required, to offer their services via online platforms such as Zoom or Skype. But in the rush to capitalise on the convenience and accessibility of online therapy, it seems as if something, somewhere, has gone missing. In this paper, I will try to characterise and articulate the sense of loss that frequently attends online work, drawing on the work of Freud and the German philosopher and cultural critic Walter Benjamin.

中文翻译：

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我们失去了什么？

数字疗法的概念正变得越来越流行。2019 年底，英国 NHS 宣布超过 300,000 名患者正在使用某种形式的数字治疗，从 CBT 和心理教育到咨询和心理治疗。随着 COVID-19 危机的出现，现在的数字要高得多，大多数治疗师预计甚至需要通过 Zoom 或 Skype 等在线平台提供服务。但是，在急于利用在线治疗的便利性和可访问性的过程中，似乎在某处丢失了某些东西。在本文中，我将借鉴弗洛伊德和德国哲学家兼文化评论家沃尔特·本雅明的作品，尝试描述和阐明经常出现在网络工作中的失落感。