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Commonshare: A New Approach to Social Reputation for Online Collaborative Communities
Social Science Computer Review ( IF 3.0 ) Pub Date : 2021-07-09 , DOI: 10.1177/08944393211028191
Daniel Rough 1 , Stefano De Paoli 2 , Anna Wilson 3
Affiliation  

Reputation systems are a popular feature of web-based platforms for ensuring that their users abide by platform rules and regulations and are incentivized to demonstrate honest, trustworthy conduct. Accrual of “reputation” in these platforms, most prominently those in the e-commerce domain, is motivated by self-interested goals such as acquiring an advantage over competing platform users. Therefore, in community-oriented platforms, where the goals are to foster collaboration and cooperation among community members, such reputation systems are inappropriate and indeed contrary to the intended ethos of the community and actions of its members. In this article, we argue for a new form of reputation system that encourages cooperation rather than competition, derived from conceptualizing platform communities as a networked assemblage of users and their created content. In doing so, we use techniques from social network analysis to conceive a form of reputation that represents members’ community involvement over a period of time rather than a sum of direct ratings from other members. We describe the design and implementation of our reputation system prototype called “commonshare” and preliminary results of its use within a Digital Social Innovation platform. Further, we discuss its potential to generate insight into other networked communities for their administrators and encourage cooperation between their users.



中文翻译:

Commonshare:在线协作社区社会声誉的新方法

声誉系统是基于网络的平台的一个流行功能,用于确保其用户遵守平台规则和规定,并激励他们表现出诚实、值得信赖的行为。在这些平台(尤其是电子商务领域)中获得“声誉”的动机是自利目标,例如获得相对于竞争平台用户的优势。因此,在以社区为导向的平台中,其目标是促进社区成员之间的协作与合作,这种声誉系统是不合适的,实际上与社区的预期精神及其成员的行为背道而驰。在本文中,我们主张采用一种新形式的声誉系统,鼓励合作而不是竞争,源自将平台社区概念化为用户及其创建内容的网络组合。在此过程中,我们使用社交网络分析中的技术来构想一种声誉形式,代表一段时间内成员的社区参与度,而不是其他成员的直接评级总和。我们描述了名为“commonshare”的声誉系统原型的设计和实施,以及它在数字社会创新平台中使用的初步结果。此外,我们还讨论了其为管理员深入了解其他网络社区并鼓励用户之间合作的潜力。我们使用来自社交网络分析的技术来构想一种声誉形式,代表成员在一段时间内的社区参与度,而不是其他成员的直接评级总和。我们描述了名为“commonshare”的声誉系统原型的设计和实施,以及它在数字社会创新平台中使用的初步结果。此外,我们还讨论了其为管理员深入了解其他网络社区并鼓励用户之间合作的潜力。我们使用来自社交网络分析的技术来构想一种声誉形式,代表成员在一段时间内的社区参与度,而不是其他成员的直接评级总和。我们描述了名为“commonshare”的声誉系统原型的设计和实施,以及它在数字社会创新平台中使用的初步结果。此外,我们还讨论了其为管理员深入了解其他网络社区并鼓励用户之间合作的潜力。

更新日期:2021-07-09
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