The overall aim of this grounded theory study was to explore the context of a nursing home as ‘home’ from the perspective of residents and staff. Sixteen focus group interviews were used to collect qualitative data from nursing home residents (N = 48) and staff (N = 44). Five distinct categories captured the views and experiences of participating residents and staff. These were: (a) Starting off on the right foot, ‘First impressions can be the lasting ones; (b) Making new and maintaining existing connections, ‘There is great unity between staff and residents’; (c) The nursing home as home, ‘It's a bit like home from home for me’; (d) Intuitive knowing, ‘I don't even have to speak, she just knows’; and (e) Feeling at home in a regulated environment, ‘It takes the home away from nursing home’. Together these five categories formed the basis of the core category ‘Knowing me, knowing you’, which captures the experiences of participants who repeatedly highlighted the importance of relationships and feelings of mutuality and respect between and among staff and residents as central to feeling at home in a nursing home. The reciprocity and mutuality associated with the core category, ‘Knowing me, knowing you’, was at times challenged by staff shortages, time constraints, and conflicting priorities associated with the co-existence of a regulated and homely environment.

这项扎根理论研究的总体目标是从居民和员工的角度探索疗养院作为“家”的背景。使用 16 次焦点小组访谈从疗养院居民 (N = 48) 和工作人员 (N = 44) 收集定性数据。五个不同的类别收集了参与居民和工作人员的观点和经验。它们是：(a) 从右脚开始，“第一印象可以是持久的；(b) 建立新的联系并保持现有联系，“工作人员和居民之间存在很大的团结”；(c) 疗养院如家，“对我来说有点像家外之家”；(d) 直觉知道，“我什至不必说，她就知道”；(e) 在受监管的环境中有宾至如归的感觉，“它使家庭远离疗养院”。这五个类别共同构成了核心类别“了解我，了解你”的基础，该类别收集了参与者的经验，他们反复强调工作人员和居民之间的关系和相互尊重的重要性，这是宾至如归的感觉的核心在疗养院。与核心类别“了解我，了解你”相关的互惠和相互关系有时会受到人员短缺、时间限制以及与规范和家庭环境共存相关的优先事项冲突的挑战。