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Collaboration technology affordances from virtual collaboration in the time of COVID-19 and post-pandemic strategies
Information Technology & People ( IF 4.9 ) Pub Date : 2021-07-09 , DOI: 10.1108/itp-01-2021-0003
Alanah Mitchell 1
Affiliation  

Purpose

This paper aims to explore key collaboration technology affordances from virtual collaboration and remote work during the time of COVID-19. The purpose of this exploration is to improve the understanding of technology-supported collaboration in order to achieve individual and organizational success with the adoption, use and implementation of virtual collaboration in a pandemic and post-pandemic world.

Design/methodology/approach

Qualitative data is collected from 55 graduate students during a time of work transition due to COVID-19. This paper distills key collaboration technology affordances identified from participant feedback.

Findings

This paper identifies topics of virtual collaboration success as well as challenges related to organizational transitions during COVID-19. The findings from this work relate to four collaboration technology affordances including: (1) flexibility and productivity, (2) social connectedness and organizational culture, (3) technology support and (4) management and leadership. Additionally, this research provides insight into the complexities of virtual collaboration in these areas while also making recommendations for the post-pandemic future.

Originality/value

This research makes a contribution through the analysis of a unique set of data elaborating on participant experiences during a global pandemic as well as through the exploration of future implications.



中文翻译:

COVID-19 时代和大流行后战略中虚拟协作的协作技术可供性

目的

本文旨在探索 COVID-19 期间虚拟协作和远程工作的关键协作技术可供性。此探索的目的是提高对技术支持的协作的理解,以便通过在大流行和大流行后世界中采用、使用和实施虚拟协作来实现个人和组织的成功。

设计/方法/方法

由于 COVID-19,在工作过渡期间从 55 名研究生收集了定性数据。本文提炼了从参与者反馈中确定的关键协作技术可供性。

发现

本文确定了虚拟协作成功的主题以及与 COVID-19 期间组织转型相关的挑战。这项工作的发现涉及四种协作技术可供性,包括:(1) 灵活性和生产力,(2) 社会联系和组织文化,(3) 技术支持和 (4) 管理和领导。此外,这项研究提供了对这些领域虚拟协作复杂性的洞察,同时也为大流行后的未来提出了建议。

原创性/价值

这项研究通过分析一组独特的数据来做出贡献,这些数据详细说明了参与者在全球大流行期间的经历以及对未来影响的探索。

更新日期:2021-07-08
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