Higher educational institutes (HEIs) are managing their resources by using learning management systems (LMS) which facilitate the learning processes. This paper aims to develop the relationships among success factors typically found in the technology, as well as the human and organisational aspects using an interpretive structural modelling (ISM) approach for LMS diffusion in HEIs in the Kingdom of Saudi Arabia (KSA). The success factors possessing a higher driving power in the ISM approach need to be prioritised as many other dependent variables are affected by them. Success factors emerging with high dependence contribute to facilitating the implementation of LMS. A key finding of the modelling is that clearly defined information technology (IT) policies along with appropriate technology infrastructure are significant factors for facilitating the technology aspect of LMS implementation. Additionally, the strengthening and standardisation of IT education resources, level of computer skills, proper training programmes for staff to deliver knowledge to users as well as a high level of human competencies are significant factors for facilitating the human aspect of LMS implementation. Moreover, the support of top management is a very significant factor for improving the organisational aspect of LMS. To ensure successful LMS implementation, KSA HEIs should focus on effective learning environments, facilitate education activities, top management involvement and increased interaction between pedagogy and technology. Understanding user characteristics and online needs is essential to ensure that barriers are overcome, ensuring successful and continued LMS implementation. Further, in this research, the relationship models among the identified success factors in terms of technology, human and organisational have not been statistically validated. However, it has been suggested that future research may be targeted to develop the initial model through ISM for success factors for improving LMS implementation and then testing it using Structural equation modeling (SEM).

高等教育机构 (HEI) 正在通过使用促进学习过程的学习管理系统 (LMS) 来管理其资源。本文旨在利用解释性结构建模 (ISM) 方法，在沙特阿拉伯王国 (KSA) 的高等教育机构中，利用解释性结构建模 (ISM) 方法，开发技术中常见的成功因素以及人员和组织方面之间的关系。需要优先考虑在 ISM 方法中具有更高驱动力的成功因素，因为许多其他因变量受它们影响。具有高度依赖性的成功因素有助于促进 LMS 的实施。建模的一个关键发现是明确定义的信息技术 (IT) 政策以及适当的技术基础设施是促进 LMS 实施的技术方面的重要因素。此外，IT 教育资源的加强和标准化、计算机技能水平、员工向用户传授知识的适当培训计划以及高水平的人类能力是促进 LMS 实施的人性方面的重要因素。此外，高层管理人员的支持是改进 LMS 组织方面的一个非常重要的因素。为确保 LMS 的成功实施，KSA HEIs 应专注于有效的学习环境，促进教育活动，高层管理人员的参与以及增加教学法和技术之间的互动。了解用户特征和在线需求对于确保克服障碍、确保成功和持续的 LMS 实施至关重要。此外，在这项研究中，在技术、人员和组织方面确定的成功因素之间的关系模型尚未经过统计验证。然而，有人建议，未来的研究可能旨在通过 ISM 开发初始模型，以了解改进 LMS 实施的成功因素，然后使用结构方程模型 (SEM) 对其进行测试。已确定的技术、人力和组织方面的成功因素之间的关系模型尚未经过统计验证。然而，有人建议，未来的研究可能旨在通过 ISM 开发初始模型，以了解改进 LMS 实施的成功因素，然后使用结构方程模型 (SEM) 对其进行测试。已确定的技术、人力和组织方面的成功因素之间的关系模型尚未经过统计验证。然而，有人建议，未来的研究可能旨在通过 ISM 开发初始模型，以了解改进 LMS 实施的成功因素，然后使用结构方程模型 (SEM) 对其进行测试。