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Understanding extended narrative sensemaking: How police officers accomplish story work
Organization ( IF 3.301 ) Pub Date : 2021-07-03 , DOI: 10.1177/13505084211026878
Merlijn van Hulst 1, 2, 3 , Haridimos Tsoukas 2, 3
Affiliation  

Extended narrative sensemaking consists of (a) agents generating actionable stories when faced with unexpected situations to which they need to respond in real time, and (b) emplotting actions that were undertaken and events that occurred during their response, in order to make deeper sense of them afterwards. When sensemakers revisit critical incidents in which there were involved, they join (a) and (b) through story work. In this article, through the study of stories told by police officers in relation to unexpected, impactful incidents, we show how story work is accomplished. We argue that sensemakers simultaneously enact situations, emplot events, and renew identity. Specifically, we demonstrate that police officers strive to accomplish three different things: first, show how, as engaged responders, they were involved in the ongoing enactment of an actionable story (situated agency); secondly, seek to deeper understand, after the event, what happened to them through emplotting their experiences (complexified sense); and thirdly, update their narrative identity by weaving their experience of the handling of the unexpected situation with the rest of their life story (identity renewal). Our account extends current understanding of ongoing narrative sensemaking by showing how agents construct agency, meaning, and identity at once, and how all three are part of an extended, ongoing sensemaking process.



中文翻译:

理解扩展叙事意义建构:警察如何完成故事工作

扩展叙事意义建构包括 (a) 代理在面临需要实时响应的意外情况时生成可操作的故事,以及 (b) 对在响应过程中采取的行动和发生的事件进行情节规划,以便更深入地理解他们之后。当感知者重新审视所涉及的关键事件时,他们通过故事工作加入(a)和(b)。在本文中,通过研究警察讲述的与意外、有影响的事件相关的故事,我们展示了故事工作是如何完成的。我们认为,感知者同时制定情境、情节事件和更新身份。具体来说,我们证明警察努力完成三件不同的事情:首先,展示如何,作为参与的响应者,他们参与了一个可操作的故事的持续制定(现场代理);其次,通过对他们的经历(复杂意义)的描绘,寻求更深入地了解事件发生后发生在他们身上的事情;第三,通过将他们处理意外情况的经验与他们余生的故事(身份更新)交织在一起,更新他们的叙事身份。我们的叙述通过展示代理如何同时构建代理、意义和身份,以及这三者如何成为扩展的、持续的意义建构过程的一部分,扩展了当前对正在进行的叙事意义建构的理解。通过将他们处理意外情况的经验与他们余生的故事(身份更新)交织在一起,更新他们的叙事身份。我们的叙述通过展示代理如何同时构建代理、意义和身份,以及这三者如何成为扩展的、持续的意义建构过程的一部分,扩展了当前对正在进行的叙事意义建构的理解。通过将他们处理意外情况的经验与他们余生的故事(身份更新)编织在一起,更新他们的叙事身份。我们的叙述通过展示代理如何同时构建代理、意义和身份,以及这三者如何成为扩展的、持续的意义建构过程的一部分,扩展了当前对正在进行的叙事意义建构的理解。

更新日期:2021-07-04
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