Purpose

Using case study analysis, this paper aims to examine the application of capacity development perspectives, critical towards urban tourism that is inclusive and regenerative.

Design/methodology/approach

The study design used a mixed qualitative methods approach underpinned by the inclusive tourism development framework following Scheyvens and Biddulph (2017). This comprised in-depth interviews, focus groups and observational research. A community-based approach was adopted in a diverse cultural and socio-economic field setting.

Findings

The findings demonstrate that people who are marginalised hold valuable tacit knowledge and unique skills that can complement expert tourism knowledge and contribute to the development of more sustainable places and inclusive communities. This finding challenges claims that capacity development must occur before their participation. Local government, alongside non-government organisations and community groups, were found to have a significant role to play in ensuring that residents and people who are marginalised are included in sustainable tourism development.

Originality/value

This study contributes to the burgeoning discourse regarding stakeholder capacity development and readiness for inclusion in urban tourism initiatives. Importantly, regenerative development approaches are applied within the gambit of capacity development making this a unique attempt to integrate stakeholders into the design and implementation of tourism planning processes that uphold inclusive and regenerative priorities.

中文翻译：

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包容性和再生性城市旅游：能力发展视角

目的

通过案例研究分析，本文旨在研究能力发展观点的应用，这对包容性和再生性的城市旅游至关重要。

设计/方法/方法

研究设计采用混合定性方法，以 Scheyvens 和 Biddulph（2017 年）之后的包容性旅游发展框架为基础。这包括深入访谈、焦点小组和观察性研究。在多样化的文化和社会经济领域环境中采用了基于社区的方法。

发现

调查结果表明，被边缘化的人拥有宝贵的隐性知识和独特的技能，可以补充专业的旅游知识，并有助于发展更可持续的地方和包容性社区。这一发现挑战了在他们参与之前必须进行能力发展的说法。当地政府与非政府组织和社区团体一起，在确保居民和被边缘化的人被纳入可持续旅游发展方面可以发挥重要作用。

原创性/价值

这项研究有助于有关利益相关者能力发展和准备纳入城市旅游计划的新兴讨论。重要的是，在能力发展的策略中应用了再生发展方法，使其成为将利益相关者整合到支持包容性和再生性优先事项的旅游规划过程的设计和实施中的独特尝试。