Abstract

In August 2020, the library physically reopened to students, staff, and faculty with reduced hours for the Fall 2020 Semester. In the Fall 2020 Semester, library staff sat near the front of the library to answer in-person questions. Traffic was significantly reduced from pre-COVID operational hours because all classes were online, and, as a result, face-to-face questions from the College community were lower. However, maintaining a socially safe distance between staff and patrons when questions were asked in-person was challenging to enforce. As a result of the library staff’s experiences, we set up a Zoom TV in the front of the library at the beginning of the Spring 2021 Semester to keep library staff safe during COVID-19. Additionally, in this column, we share how academic libraries have used video conferencing software pre- and post-pandemic, how we provided socially distanced virtual research consultations via a Zoom TV, promoted in-person support via the Zoom TVs, setting up the Zoom TV, Zoom TV tips, results from using Zoom TV during the Spring 2021 Semester, and finally our next steps.

摘要

2020 年 8 月，图书馆对学生、教职员工和教职员工重新开放，减少了 2020 年秋季学期的工作时间。在 2020 年秋季学期，图书馆工作人员坐在靠近图书馆前面的地方回答面对面的问题。由于所有课程都在线，因此与 COVID 之前的运营时间相比，交通量显着减少，因此来自大学社区的面对面问题减少了。然而，当面对面提出问题时，在员工和顾客之间保持社交安全距离是一项挑战。根据图书馆工作人员的经验，我们在 2021 年春季学期开始时在图书馆前面设置了 Zoom 电视，以确保在 COVID-19 期间图书馆工作人员的安全。此外，在本专栏中，我们分享了学术图书馆在大流行前后如何使用视频会议软件，