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Crowdsourcing usage, task assignment methods, and crowdsourcing platforms: A systematic literature review
Journal of Software: Evolution and Process ( IF 1.7 ) Pub Date : 2021-06-30 , DOI: 10.1002/smr.2368
Ying Zhen 1 , Abdullah Khan 2 , Shah Nazir 2 , Zhao Huiqi 3 , Abdullah Alharbi 4 , Sulaiman Khan 2
Affiliation  

Crowdsourcing is simply the outsourcing of different tasks or work to a diverse group of individuals in an open call for the purpose of utilizing human intelligence. Crowdsourcing nowadays used to support and enhance software engineering in different aspects. In this proposed study, a systematic literature review was conducted for the last 10 years from 2010 to 2019. During the filtering process, a total of 120 relevant studies have been identified, and then the most relevant 70 studies were selected to include as part of the current study. The proposed study shows the effect of task assignment in crowdsourcing, such as if a task is assigned to an appropriate worker or an inappropriate worker, what will be the consequences. The study also highlights crowdsourcing usage in the field of software engineering. All the existing task assignment methods used for assigning the task to make crowdsourcing activity more effective have been analyzed. The study also highlights all the available crowdsourcing platforms used for a variety of task to be performed. The study concludes by identifying the issues regarding the task assignment and to specify the methods for enhancement in the assignment of tasks for future research in crowdsourcing.

中文翻译:

众包使用、任务分配方法和众包平台:系统文献综述

众包只是将不同的任务或工作外包给不同的个人群体,以公开呼吁利用人类智慧。如今,众包用于在不同方面支持和增强软件工程。在这项拟议的研究中,对 2010 年至 2019 年的过去 10 年进行了系统的文献综述。在筛选过程中,共确定了 120 项相关研究,然后选择了最相关的 70 项研究作为当前研究的一部分。拟议的研究显示了任务分配在众包中的影响,例如,如果将任务分配给合适的工人或不合适的工人,会有什么后果。该研究还强调了软件工程领域的众包使用。分析了所有现有的用于分配任务以使众包活动更有效的任务分配方法。该研究还重点介绍了用于执行各种任务的所有可用众包平台。该研究最后确定了有关任务分配的问题,并为未来众包研究指定了增强任务分配的方法。
更新日期:2021-08-03
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