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Organizational legitimacy for high-risk facilities: Examining the case of NBAF
Public Relations Review ( IF 4.1 ) Pub Date : 2021-06-30 , DOI: 10.1016/j.pubrev.2021.102087
Xiaochen Angela Zhang , Nancy Muturi

Through an online survey of community residents living nearby the National Bio and Agro-Defense Facility (NBAF), this study examined how high-risk organizations can communicate organizational legitimacy, and how legitimacy perception may affect public trust and risk perceptions. Results illustrated the importance of transparent and consistent communication in organizational legitimacy-building, as well as the role of legitimacy, especially for high-risk organizations, to garner public trust, to ease public uncertainty, and to increase public preparedness.



中文翻译:

高风险设施的组织合法性:以 NBAF 为例

通过对居住在国家生物和农业防御设施 (NBAF) 附近的社区居民的在线调查,本研究调查了高风险组织如何传达组织合法性,以及合法性认知如何影响公众信任和风险认知。结果表明透明和一致的沟通在组织合法性建设中的重要性,以及合法性的作用,特别是对于高风险组织,以获得公众信任、缓解公众不确定性和提高公众准备。

更新日期:2021-07-01
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