Abstract When nonprofit organizations deliver services on behalf of the government, the government agency has the opportunity to select the optimal number of providers to maximize performance. Should more providers deliver services across smaller areas to increase local tailoring or should contracts be consolidated so fewer providers deliver services across larger areas to take advantage of economies of scale? This paper examines a series of contract consolidations aimed at improving the performance and reducing the costs of the Combined Federal Campaign (CFC), the Office of Personnel Management’s workplace giving program for federal employees, which is administered by contracts with nonprofit intermediaries. Using a difference-in-differences analysis based on waves of contract consolidations over time, I find that larger service areas typically had lower giving and costs on a per employee basis. The consolidation process itself tended to decrease average giving further but had no additional effect on costs. Combined, these effects yield no change in costs per dollar raised for larger or consolidated service areas; the benefits of contract consolidation were more modest than CFC administrators had hoped.

中文翻译：

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使用合同整合来提高绩效：服务交付规模对联合联邦运动中非营利提供者效率的影响 介绍

摘要 当非营利组织代表政府提供服务时，政府机构有机会选择最佳数量的提供者以最大限度地提高绩效。应该更多的供应商在较小的区域提供服务以增加本地定制，还是应该合并合同以便更少的供应商在更大的区域提供服务以利用规模经济？本文研究了一系列合同合并，旨在提高联合联邦运动 (CFC) 的绩效并降低其成本，这是人事管理办公室针对联邦雇员的工作场所捐赠计划，该计划通过与非营利中介机构签订的合同进行管理。使用基于一段时间内合同合并浪潮的差异分析，我发现较大的服务区域通常以每位员工为基础的捐赠和成本较低。合并过程本身往往会进一步降低平均捐赠，但对成本没有额外影响。综合起来，这些影响不会导致更大或合并的服务领域每增加一美元的成本发生变化；合同合并的好处比 CFC 管理人员希望的要小得多。