Abstract

Objective

Frontline workers have shown extraordinary resilience and sustained efforts since the outbreak of COVID-19. The present study used semi-structured interviews with 38 frontline workers in the UK and Ireland to explore the psychological impact of working through COVID-19.

Design

The qualitative data were analysed systematically using thematic analysis.

Results

Four themes were interpreted: 1)) “I’ve stopped turning the telly on. I’ve had to because the news was making me ill”: An ecosystem of influence; 2) “Dead, dead, dead”: The emotional and psychological toll: 3) “It’s shone a light on what we’re failing on as well”: Injustices, hierarchies and heroes: and 4) “I definitely think COVID happened for a reason to stop us in our tracks and to slow us down”: Unexpected positives.

Conclusion

This research offers insights into how frontline workers make sense of their experiences during periods of enormous societal and occupational stress. The learnings generated have relevance for government and organisational policy-makers who have opportunities to shape future conditions for frontline workers.

中文翻译：

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“我们不应该浪费一场好危机”：在英国和爱尔兰经历 COVID-19 的第一次激增（及以后），在前线工作的生活经验

摘要

客观的

自 COVID-19 爆发以来，一线工作人员表现出非凡的韧性和持续的努力。本研究对英国和爱尔兰的 38 名一线工人进行了半结构化访谈，以探索通过 COVID-19 工作的心理影响。

设计

使用主题分析系统地分析了定性数据。

结果

解释了四个主题：1）） “我已经停止打开电视了。我不得不这样做，因为这个消息让我生病了”：影响的生态系统；2）“死了，死了，死了”：情感和心理上的损失：3）“它也揭示了我们失败的原因”：不公正、等级制度和英雄：以及 4）“我绝对认为 COVID 发生在一个阻止我们前进并放慢我们脚步的理由”：意想不到的积极因素。

结论

这项研究提供了关于一线工人如何在巨大的社会和职业压力期间理解他们的经历的见解。所产生的学习与政府和组织决策者相关，他们有机会为一线工人塑造未来条件。