Administration & Society ( IF 3.2 ) Pub Date : 2021-06-30 , DOI: 10.1177/00953997211028825 Sandra Groeneveld 1 , Kenneth J. Meier 1, 2, 3
Through bringing the concept of status distance to representative bureaucracy and diversity management literature, this article develops new hypotheses that can guide future studies on representation and diversity in public organizations. First, including status distance brings consideration of the tensions that minority representation creates between integration within the workforce and the pressures on minority bureaucrats to actively represent clientele. Second, the way status distance plays out in the interaction of bureaucrats with co-workers and citizen-clients depends on characteristics of the national and organizational environment and type of service.
中文翻译:
理论化地位距离:重新思考公共组织中代表和多样性的微观理论
通过将地位距离的概念引入代表性官僚制和多样性管理文献,本文提出了新的假设,可以指导未来对公共组织中的代表性和多样性的研究。首先,包括地位距离在内,考虑到少数族裔代表在劳动力整合与少数族裔官僚积极代表客户的压力之间造成的紧张关系。其次,在官僚与同事和公民与客户的互动中,地位距离的产生方式取决于国家和组织环境的特征以及服务类型。