This paper examines the effects of COVID-19 on service-engaged female survivors of IPV and makes recommendations for service providers based on these survivors’ voices. The researchers adopted an exploratory, descriptive, and qualitative approach to inquiry due to the novelty of the research questions during the early days of the COVID-19 in March 2020. Semi-structured interviews with service-engaged survivors were analyzed using inductive and deductive coding processes. Two categories arose from our qualitative questions. The first category, related to experiences with service providers, included the themes of varying levels of support and isolation. Within the theme of isolation, survivors discussed both positive and negative aspects of isolation. The second category refers to the impact of COVID-19 on survivors’ daily lives and focused on the theme of escalation. The theme of escalation had two subthemes 1) escalation of life-generated risks and 2) escalation of partner-generated risks. Given that the pandemic will continue until vaccines are fully distributed and that future public health emergencies may mirror many of the challenges identified in the current context, survivors residing at home will continue to need services, and agencies will continue to need additional resources to provide them. Therefore, we discuss recommendations that can have a bearing on services offered in the future.

本文探讨了 COVID-19 对参与服务的 IPV 女性幸存者的影响，并根据这些幸存者的声音为服务提供者提出建议。由于 2020 年 3 月 COVID-19 爆发初期研究问题的新颖性，研究人员采用了探索性、描述性和定性的调查方法。使用归纳和演绎编码对参与服务的幸存者进行半结构化访谈进行分析流程。我们的定性问题产生了两类。第一类与服务提供商的经验有关，包括不同级别的支持和隔离的主题。在隔离主题下，幸存者讨论了隔离的积极和消极方面。第二类是指COVID-19对幸存者日常生活的影响，重点是升级主题。升级主题有两个子主题：1）生命产生的风险升级；2）合作伙伴产生的风险升级。鉴于大流行将持续到疫苗完全分发为止，并且未来的突发公共卫生事件可能反映当前背景下发现的许多挑战，居住在家里的幸存者将继续需要服务，各机构将继续需要额外的资源来提供这些服务。因此，我们讨论可能对未来提供的服务产生影响的建议。