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Orchestrating for lead user involvement in innovation networks
Technovation ( IF 12.5 ) Pub Date : 2021-06-25 , DOI: 10.1016/j.technovation.2021.102326
Pia Hurmelinna-Laukkanen , Satu Nätti , Minna Pikkarainen

To respond to the notable changes in the field of healthcare, innovation networks bringing together industry and public sector actors are needed. Subsequently, the orchestration of such networks has attracted increasing attention. However, most research on network orchestration takes the point of view of the orchestrator and/or the innovation producers. It lacks explicit discussion on the users, especially lead users, in the network orchestration context. On the other hand, while the user-innovation literature tells how lead users can be involved in innovation processes, it focuses on those managerial actions that are meant to specifically influence lead users and misses the network-wide orchestration-related dynamics. Furthermore, a lead user discussion with a focus on customers viewing market trends does not necessarily fully acknowledge healthcare professionals or end users of public sector services. This study starts to bridge these discussions as it introduces findings from a theoretical examination and an illustrative case study. It provides a context-sensitive approach to innovation network orchestration in a situation where active involvement of lead users is crucial for the functioning of the innovation network. Acknowledging the interaction between the innovation network orchestrator, innovating companies, and lead users adds to existing knowledge on how to orchestrate innovation networks.



中文翻译:

协调领先用户参与创新网络

为了应对医疗保健领域的显着变化,需要将行业和公共部门参与者聚集在一起的创新网络。随后,此类网络的编排引起了越来越多的关注。然而,大多数关于网络编排的研究都站在编排者和/或创新生产者的角度。它缺乏对网络编排上下文中的用户,尤其是主要用户的明确讨论。另一方面,虽然用户创新文献讲述了领先用户如何参与创新过程,但它侧重于那些旨在专门影响领先用户的管理行为,而忽略了与网络范围内的编排相关的动态。此外,以客户查看市场趋势为重点的领先用户讨论不一定完全认可医疗保健专业人员或公共部门服务的最终用户。本研究开始弥合这些讨论,因为它介绍了理论检验和说明性案例研究的结果。在主要用户的积极参与对创新网络的运作至关重要的情况下,它为创新网络编排提供了一种上下文敏感的方法。承认创新网络协调者、创新公司和主要用户之间的互动可以增加关于如何协调创新网络的现有知识。本研究开始弥合这些讨论,因为它介绍了理论检验和说明性案例研究的结果。在主要用户的积极参与对于创新网络的运作至关重要的情况下,它为创新网络编排提供了一种上下文敏感的方法。承认创新网络协调者、创新公司和主要用户之间的互动可以增加关于如何协调创新网络的现有知识。本研究开始弥合这些讨论,因为它介绍了理论检验和说明性案例研究的结果。在主要用户的积极参与对于创新网络的运作至关重要的情况下,它为创新网络编排提供了一种上下文敏感的方法。承认创新网络协调者、创新公司和主要用户之间的互动可以增加关于如何协调创新网络的现有知识。

更新日期:2021-06-25
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