Purpose

This paper aims to provide an empirical analysis of residents’ perceptions and attitudes in the city of Aveiro, Portugal, regarding the appropriation of public spaces by tourists. An analysis of how the perceptions of this appropriation influence residents’ attitudes (RA) towards tourists, and even restructuring of space considering RA, is also presented. It is intended to do this based on a theoretical framework where tourism socio-cultural impacts on urban destinations are analysed with a focus on appropriation processes. Attitudes of residents are also examined.

Design/methodology/approach

A questionnaire survey (N = 301) was carried out with residents of the city of Aveiro, using a cluster sampling approach. The aim of the empirical study is to use multiple linear regression analyses to assess the extent to which the residents’ perceptions of tourists’ appropriation of public spaces influence the attitudes of the former towards the latter.

Findings

The results show that, overall, the residents consider that tourism has more positive than negative impacts. However, it can be observed that residents already perceive some negative impacts of tourism regarding the appropriation of space. Concerning RA, these tend to be more positive than negative. It can also be observed that various perceptions of appropriation of space significantly influence these attitudes. The paper ends with some guidelines for designing policies and strategies for tourism development that promote better use of public spaces by tourists.

Originality/value

Considering the limited empirical research on perceptions of appropriation of tourism space, the study carried out in this paper analyses the impact of a comprehensive set of residents’ perceptions regarding the appropriation of public space by tourists on various types of attitudes of residents towards tourists.

中文翻译：

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评估居民对游客占用公共空间的看法和态度：以阿威罗为例

目的

本文旨在对葡萄牙阿威罗市居民对游客占用公共空间的看法和态度进行实证分析。还分析了对这种挪用的看法如何影响居民对游客的态度（RA），甚至考虑到 RA 的空间重构。这样做的目的是基于一个理论框架，在该框架中分析旅游社会文化对城市目的地的影响，重点是拨款过程。还考察了居民的态度。

设计/方法/方法

使用整群抽样方法对阿威罗市的居民进行了问卷调查 (N = 301)。实证研究的目的是使用多元线性回归分析来评估居民对游客占用公共空间的看法对前者对后者态度的影响程度。

发现

结果表明，总体而言，居民认为旅游业的积极影响大于消极影响。然而，可以观察到，居民已经意识到旅游业对空间占用的一些负面影响。关于 RA，这些往往比消极更积极。还可以观察到，对空间占用的各种看法会显着影响这些态度。本文最后提出了一些指导方针，旨在为促进游客更好地利用公共空间的旅游业发展制定政策和战略。

原创性/价值

鉴于对旅游空间占用感知的实证研究有限，本文开展的研究分析了居民对游客占用公共空间的一组综合感知对居民对游客的各种态度的影响。