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Research with a Solidarity Clinic: Design Implications for CSCW Healthcare Service Design
Computer Supported Cooperative Work ( IF 2.0 ) Pub Date : 2021-06-24 , DOI: 10.1007/s10606-021-09404-5
Vasilis Vlachokyriakos , Clara Crivellaro , Hara Kouki , Christos Giovanopoulos , Patrick Olivier

This paper reports on a long-term collaboration with a self-organised social clinic, within solidarity movements in Greece. The collaboration focused on the co-creation of an oral history group within the social clinic, aiming to record and make sense of a collection of digital oral histories from its volunteers and volunteers-doctors. The process aimed to support reflection and shape the future of the clinic’s ongoing social innovation and to transform institutional public health services. Positioning the work of solidarity movement as designing social innovation, the work contributes to CSCW and ‘infrastructuring’ in Participatory Design aspiring to support social activism and social transformation processes. More specifically, through our empirical insights on the process of infrastructuring an oral history group within a social movement; and related insights about their ongoing participatory health service provision—we provide implications for CSCW concerned with its role in institutional healthcare service transformation.



中文翻译:

与团结诊所的研究:CSCW 医疗保健服务设计的设计意义

本文报告了在希腊团结运动中与自组织社会诊所的长期合作。合作的重点是在社会诊所内共同创建一个口述历史小组,旨在记录和理解其志愿者和志愿者医生的数字口述历史集合。该过程旨在支持反思和塑造诊所正在进行的社会创新的未来,并转变机构公共卫生服务。将团结运动的工作定位为设计社会创新,该工作有助于 CSCW 和参与式设计中的“基础设施”,以支持社会激进主义和社会转型进程。更具体地说,通过我们对在社会运动中构建口述历史群体的过程的经验性见解;

更新日期:2021-06-24
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