ABSTRACT

With the digital technologies boom, theories and practices regarding coproduction have evolved. We developed an analytical framework to reveal the theoretical relationship between digital technologies and coproduction; we then employed the case of neighbourhood governance during the COVID-19 lockdown in Hangzhou to illustrate this framework. The case study shows that the stakeholders had utilized digital technologies as an instrument in many ways to exercise coproduction, and then protected neighbourhood health and created public value. This research not only deepens the theoretical understanding of coproduction, but it also contributes a neighbourhood-level solution for the global war against the COVID-19 pandemic.

摘要

随着数字技术的蓬勃发展，关于联合生产的理论和实践也在不断发展。我们开发了一个分析框架来揭示数字技术与联合生产之间的理论关系；然后，我们以杭州 COVID-19 封锁期间的邻里治理为例来说明这一框架。案例研究表明，利益相关者以多种方式利用数字技术作为一种工具来进行共同生产，然后保护社区健康并创造公共价值。这项研究不仅加深了对联合生产的理论理解，而且还为全球抗击 COVID-19 大流行的战争提供了邻里层面的解决方案。