Abstract

The rise of COVID-19 in March, 2020 led to an urgent and acute need for communication guidelines to help clinicians facing a novel disease, amidst a cacophony of voices and demands, find the words to use in the face of this public health emergency. We identified critical topics that arose at the interface of staff, patient and family to guide the structure and content of a guideline. Organized in an easy to read table, the guide was made available to a wide variety of websites, organizations and schools as a free PDF resource across the country and beyond.

中文翻译：

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设计和实施 COVID 语言资源指南以应对紧急需求

摘要

2020 年 3 月 COVID-19 的兴起导致迫切需要制定沟通指南，以帮助面临新疾病的临床医生在嘈杂的声音和要求中找到应对这一突发公共卫生事件的措辞。我们确定了在员工、患者和家属之间出现的关键主题，以指导指南的结构和内容。该指南以易于阅读的表格形式组织，作为免费的 PDF 资源在全国及其他地区提供给各种网站、组织和学校。