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Information needs and behaviour of Egyptian doormen/women: An exploratory study
Information Development ( IF 2.0 ) Pub Date : 2021-06-21 , DOI: 10.1177/02666669211024704
Essam Mansour 1
Affiliation  

The purpose of this study is to examine the information needs of Egyptian doormen/women, including their behaviour. An adapted form of snowball sampling of a heterogeneous demographic group of participants in the doormanship in Egypt was conducted. This sampling was used to select focus groups (n = 6) to explore a range of relevant issues. Demographically, Egyptian doormen/women appeared to be mostly males, with average formal education, with an average age of around 30s and 40s, characterized as low-income people and mostly married. A large number of Egyptian doormen/women suggested that they have not been fully aware of their information rights and a majority of them have not been able to address their information needs in an appropriate way. The study also showed a remarkable diversity in the information needs of doormen/women, particularly concerning the individual and family need, the needs of work-related activities, and the need to find a better place to work in. Regarding their information behavior profile, a large number of doormen/women preferred undocumented oral sources, as well as the frequent informal sources between them and their relatives, peers, and employers, whether through direct interaction, face-to-face meetings, or through mobile and social media. The reasons why doormen/women are searching for information were mostly intended to help in the performance of tasks that are closely associated with their jobs. A large number of doormen/women preferred oral or informal sources over written ones, such as communication with their peers, family, and friends. The experience gained was also one of the most important sources on which doormen/women relied. Time, illiteracy, psychological pressure, bad social image, the lack of awareness of basic and fundamental rights, especially information rights, lack of financial resources, lack of skills and training, and financial burdens were the most important challenges.



中文翻译:

埃及门卫/妇女的信息需求和行为:一项探索性研究

本研究的目的是检查埃及门卫/妇女的信息需求,包括他们的行为。对埃及看门人的异质人口群体进行了一种改编形式的滚雪球抽样。该抽样用于选择焦点小组 (n = 6) 以探讨一系列相关问题。从人口统计学上看,埃及门卫/妇女似乎主要是男性,受过普通正规教育,平均年龄在 30 多岁和 40 多岁左右,属于低收入人群,大多已婚。大量埃及门卫/女门卫表示,他们还没有充分意识到自己的信息权利,其中大多数人无法以适当的方式满足他们的信息需求。该研究还表明,看门人/女性的信息需求存在显着差异,特别是在个人和家庭需求、与工作相关活动的需求以及寻找更好工作场所的需求方面。 关于他们的信息行为特征,大量看门人/女性更喜欢无证的口头来源,以及他们与亲戚、同龄人和雇主之间经常有非正式的联系,无论是通过直接互动、面对面的会议,还是通过移动和社交媒体。看门人/妇女搜索信息的原因主要是为了帮助执行与其工作密切相关的任务。大量看门人/妇女更喜欢口头或非正式的来源,而不是书面的,例如与同龄人、家人和朋友的交流。获得的经验也是看门人/妇女所依赖的最重要的来源之一。时间,

更新日期:2021-06-21
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