Virtual working became the norm for most organizations since March 2020, and it brings well-recognized challenges. But we know little about the impact of virtual working on managerial behavior. This article presents the results of three surveys conducted before and during lockdown to understand what changed. It shows how managers became more blinkered: turning inward, becoming task-focused at the expense of relationship-building, and finding few opportunities to develop new skills. The article offers practical suggestions for how the evolution of managerial work might be accelerated, so that managers can become more effective in this changing environment.

自 2020 年 3 月以来，虚拟工作成为大多数组织的常态，并带来了公认的挑战。但我们对虚拟工作对管理行为的影响知之甚少。本文介绍了锁定之前和锁定期间进行的三项调查的结果，以了解发生了什么变化。它展示了管理者如何变得更加盲目：转向内向，以牺牲建立关系为代价变得专注于任务，并且几乎找不到发展新技能的机会。这篇文章就如何加速管理工作的演变提供了实用的建议，以便管理人员能够在这个不断变化的环境中变得更有效。