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COVID-19 Pandemic and Adaptive Shopping Patterns: An Insight from Indonesian Consumers
Global Business Review ( IF 2.3 ) Pub Date : 2021-06-18 , DOI: 10.1177/09721509211013512
Arif Hartono 1 , Asma'i Ishak 1 , Agus Abdurrahman 1 , Budi Astuti 1 , Endy Gunanto Marsasi 1 , Erlita Ridanasti 1 , Ratna Roostika 1 , Suwarsono Muhammad 1
Affiliation  

Although existing studies on consumers typology are extensively conducted, insights on consumers typology in adapting their shopping attitude and behaviour during the COVID-19 pandemic remain unexplored. Current studies on consumer responses to the COVID-19 pandemic tend to focus on the following themes: panic buying behaviour, consumer spending and consumer consumption. This study explores a typology of adaptive shopping patterns in response to the COVID-19 pandemic. The study involved a survey of 465 Indonesian consumers. Principal component analysis is used to identify the variables related to adaptive shopping patterns. Cluster analysis of the factor scores obtained on the adaptive shopping attitude and behaviour revealed the typology of Indonesian shoppers’ adaptive patterns. Multivariate Analysis of Variance (MANOVA) analysis is used to profile the identified clusters based on attitude, behaviour and demographic characteristics. Results revealed five adaptive shopping patterns with substantial differences among them. This study provides in-depth information about the profile of Indonesian shoppers’ adaptive patterns that would help retailers in understanding consumers and choosing their target group. The major contribution of this study is providing segmentation on shopping adaptive patterns in the context of the COVID-19 pandemic which presents interesting differences compared with previous studies. This study reveals new insights on shoppers’ adaptive attitude and behaviour as consumers coped with the pandemic.



中文翻译:

COVID-19 大流行和适应性购物模式:来自印度尼西亚消费者的洞察

尽管对消费者类型学进行了广泛的现有研究,但关于消费者类型学在 COVID-19 大流行期间调整其购物态度和行为的见解仍未得到探索。当前关于消费者对 COVID-19 大流行反应的研究往往侧重于以下主题:恐慌性购买行为、消费者支出和消费者消费。本研究探讨了应对 COVID-19 大流行的自适应购物模式的类型。该研究涉及对 465 名印度尼西亚消费者的调查。主成分分析用于识别与自适应购物模式相关的变量。对自适应购物态度和行为的因素得分进行聚类分析,揭示了印度尼西亚购物者自适应模式的类型。多元方差分析 (MANOVA) 分析用于根据态度、行为和人口统计特征对已识别的聚类进行分析。结果揭示了五种自适应购物模式,它们之间存在显着差异。这项研究提供了有关印度尼西亚购物者适应模式概况的深入信息,这将有助于零售商了解消费者并选择他们的目标群体。本研究的主要贡献是在 COVID-19 大流行的背景下提供购物自适应模式的细分,与之前的研究相比,这呈现出有趣的差异。这项研究揭示了消费者在应对大流行时对购物者的适应性态度和行为的新见解。结果揭示了五种自适应购物模式,它们之间存在显着差异。这项研究提供了有关印度尼西亚购物者适应模式概况的深入信息,这将有助于零售商了解消费者并选择他们的目标群体。本研究的主要贡献是在 COVID-19 大流行的背景下提供购物自适应模式的细分,与之前的研究相比,这呈现出有趣的差异。这项研究揭示了消费者在应对大流行时对购物者的适应性态度和行为的新见解。结果揭示了五种自适应购物模式,它们之间存在显着差异。这项研究提供了有关印度尼西亚购物者适应模式概况的深入信息,这将有助于零售商了解消费者并选择他们的目标群体。本研究的主要贡献是在 COVID-19 大流行的背景下提供购物自适应模式的细分,与之前的研究相比,这呈现出有趣的差异。这项研究揭示了消费者在应对大流行时对购物者的适应性态度和行为的新见解。本研究的主要贡献是在 COVID-19 大流行的背景下提供购物自适应模式的细分,与之前的研究相比,这呈现出有趣的差异。这项研究揭示了消费者在应对大流行时对购物者的适应性态度和行为的新见解。本研究的主要贡献是在 COVID-19 大流行的背景下提供购物自适应模式的细分,与之前的研究相比,这呈现出有趣的差异。这项研究揭示了消费者在应对大流行时对购物者的适应性态度和行为的新见解。

更新日期:2021-06-19
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